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Energy Assistance

Wisconsin Home Energy Assistance Program (WHEAP)

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The Wisconsin Home Energy Assistance Program (WHEAP) provides assistance for heating costs, electric costs, and energy crisis situations.

Most types of fuel are eligible to receive assistance. Whether you use wood, propane, natural gas, electricity, or fuel oil to heat your home, energy assistance is available if you qualify. The amount of the assistance benefit varies depending on a variety of factors, including the household’s size, income, and energy costs. In most cases the assistance benefit is paid directly to the household energy supplier.

Heating Assistance

WHEAP assistance is a one-time payment during the heating season. The funding pays a portion of the heating costs, but the payment is not intended to cover the entire cost of heating a residence.

DUE TO THE PANDEMIC, the 2019-2020 heating season has been extended until September 30, 2020.

The 2020-2021 heating season begins October 1, 2020.

Proactive Services

Non-emergency or proactive services include providing information on how to reduce fuel costs, counseling on budgeting and money management, providing payments to a fuel supplier, and co-pay agreements.

Furnace Assistance

WHEAP emergency heating system assistance can provide services to eligible home owners if the furnace or boiler stops operating during the heating season. Heating system assistance includes payment for repairs, or in some situations your residence may qualify for a total replacement of a non-operating furnace or boiler.

Crisis Assistance

A household may be eligible for crisis assistance if you have no heat, have received a disconnect notice from the heating vendor, or are nearly out of fuel and do not have the money to purchase more. Crisis assistance is available through local WHEAP agencies that provide a 24-hour crisis phone number to help with emergencies that occur after business hours. WHEAP crisis assistance provides both emergency and proactive services.

Electric Assistance

WHEAP electric (non-heating) assistance is a one-time benefit payment during the heating season. The 2020 heating season runs through September 30, 2020.

The 2021 heating season begins October 1, 2020. The funding pays a portion of the household’s electrical (non-heating) costs, but the payment is not intended to cover the entire cost of the non-heating costs.

Your household may be eligible for Wisconsin Home Energy Assistance Program (WHEAP) services based on a number of factors. However, if the gross income for your household is less than the amount shown on this chart, you might be eligible to receive assistance.

Households must complete a Home Energy Plus application through the local WHEAP agency.


Household Size ONE Months Income Annual Income
1 $2,490.08 $29,881
2 $3,256.33 $39,076
3 $4,022.50 $48,270
4 $4,788.67 $57,464
5 $5,554.83 $66,658
6 $6,321.00 $75,852
7 $6,464.67 $77,576
8 $6,608.33 $79,300

You can request an application to be mailed to you by calling Wood County Human Services Community Resources, at 715-421-8654.

You can now apply online at https://energybenefit.wi.go

Paper Applications are available Monday-Friday 8am-4:30pm at the following locations:

Wood County River Block
111 West Jackson Street
Wisconsin Rapids, WI 54495

DC Steinle Plaza
4th Floor - Suite 404
630 South Central Avenue
Marshfield, WI 54449

You can download an application, instructions and guidelines here:

2020-2021 Home Energy Plus APPLICATION

2020-2021 Home Energy Plus CHECKLIST

Call the local energy assistance office immediately if you are experiencing a no heat situation.
If you are experiencing an after-hours emergency, please call 715-421-2345 and follow instructions on the message.

For more information, please visit the Home and Energy website.