Comprehensive Community Services

Comprehensive Community Services (CCS) provides a recovery-focused approach to service provision to children and adults with mental health and/or substance abuse issues. Services will be provided in the community, will be flexible and will help the person achieve their vision of recovery. CCS can help people who need ongoing, comprehensive services to help them live, work, participate in their community, and ultimately reach a level of recovery in their illness.

Working Together

Wood County Unified Services is the lead agency certified by the State of WI to operate CCS. Unified Services and Social Services agreed that forming a partnership to provide case services was the best approach in Wood County.

Wood County Unified Services and Social Services are committed to working together to provide this important new medical assistance benefit to individuals of all ages who experience problems with independent living at home, work or school due to mental health and/or substance abuse issues. Social Services will provide CCS to children and their families while Wood County Unified Services will provide CCS to adults. The intent is to have a county wide enhanced collaboration between the departments in providing CCS throughout Wood County.


Children and adults of all ages with a mental health and/or substance abuse diagnosis which may be creating problems in one or more areas of the person’s life such as the ability to hold a job, go to school, live independently or lead an active life. Must have or be eligible for Medical Assistance. All applicants will be screened for eligibility.

Important Elements of CCS

  • Consumer Focus - We ask each consumer in CCS to tell us what his or her needs are. We help you to become aware of how you can take control of your life. How you can discover ways to use resources and problem solving skills to make choices and decisions in your life.
  • Builds on Natural & Community Supports - We ask you to identify who is important in your life; who will be supportive and play an important role as a member of your recovery team.
  • Strength Based - We help you identify your unique qualities and abilities to develop strategies to move towards recovery and improve the quality of your life.
  • Self-Sufficiency - CCS emphasizes successful living. This means access to jobs, activities, housing, transportation, and resources for individual needs like health, education, vocation, social, spiritual and recreation. Meeting these needs will bring you down the path to self-sufficiency.
  • Goal and Outcome Oriented - You participate in the assessment and service planning to begin identifying your needs that will lead to the development of goals and the outcomes you specify.
  • Collaboration - You and your recovery team, including your case manager, will work together to plan, make decisions and coordinate strategies. Together you will work to have a plan for services that will be based on hope, empowerment, and recovery.
  • Cultural Competency - Your beliefs, values, customs and culture will be acknowledged and respected. CCS will work to provide support, acceptance and embrace an understanding of cultural and lifestyle diversity.

Application & Referral Process

Everyone who is referred to CCS needs to complete an application. The application will be reviewed and a meeting scheduled with you. During the meeting, a Mental Health/Substance Abuse Functional Screen is completed and you will know if you are eligible for CCS. An admission agreement to CCS is signed and planning begins for the development of your Recovery Team. Within the next 30 days, you and the team meet to discuss your strengths, needs and recovery goals. You will decide what services we currently offer will meet your needs. These might include: residential programs, community living skill groups, work programs, peer support, medication monitoring and counseling. You and your Recovery Team are not limited by these services and should look at all community supports, which can meet your needs.

Program Staff

We have program staff who will work with you and your Recovery Team to develop your recovery plan, assist with setting up and monitoring services and to provide service facilitation. Our staff includes:

  • CCS Program Manager
  • CCS Service Facilitators
  • CCS RN Service Facilitators

We can also assist you in identifying and accessing other professionals to help you in your journey toward recovery. These professionals may include; a psychiatrist, medical practitioner, therapist, AODA counselor and others as identified by you.

For more information, contact Unified Services Central Intake.

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